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Bandwidth Consumption Cost Savings Improving Quality of Experience Technology overview White Paper FAQ 
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Quality of Experience - More Important than Most Realize Anybody commuting by car knows that the more traffic in the streets, the slower your commute. Over time the inevitable increase in traffic makes our commute more frustrating, especially during rush hour. The same is true in the global highway of data transport. An increase in internet traffic led by file sharing web sites, video streaming and high definition content are overloading the internet highway and bringing traffic to a near standstill, especially during peak hours. This results in poor Quality of Experience. Customer Retention Poor quality of service inevitably leads to users who share files or consume rich media to experience significant delays that result in a frustrating slowdown. Over time, this can lead home users to pick up and find a different ISP. More importantly, customers that use the internet for business not only experience a drop in Quality of Experience in areas such as IP based communications, but poor QoS may actually impact a business customer's sales and user satisfaction. And if your business customers are not happy with the service you're providing them, there's a good chance they'll begin to look for a new provider, leading to customer drain, another source of lost profits. It's in your best interest to retain your customers small and large. And providing QoS is one of the foundations of customer loyalty. Customer Recruiting Quality of Experience is not only a factor in customer retention; it also plays a key role in recruiting new customers. Your reputation as a quality service provider can have a significant impact on your ability to grow business. As a result, ISPs who want to increase customer loyalty and continue to grow their business must find a solution to the traffic congestion resulting from the three bandwidth hogs. By identifying, repetitive data blocks and facilitating optimal transport using Data Block Caching, IPortent Divinator™ significantly reduces congestion over existing lines, allowing ISPs to boost Quality of Experience, increase customer satisfaction and loyalty, and become more competitive. |
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